Shipping & Returns

Shipping Information

Shipping is $5 flat throughout the US, $8 internationally. So order as many as you like, shipping will stay at $5 or $8! We use the United States Postal Service as our main carrier (2-3 day shipping). This helps us keep shipping costs as low as possible for you. Fresh Factory is not responsible for missing or stolen shipments.

US — $5-$8 depending on number of items purchased
International — $12 flat rate


Easy Returns & Exchanges

We appreciate your business so we want to make sure you are satisfied. If you are not fully satisfied with the shirts you have purchased, you can return them for a full refund. We will accept returns/exchanges as long as we receive them back within 14 days (all holiday returns/exchanges will be accepted until January 15)  from the date of purchase. We will not accept any returns after this period. All returned products must be in original condition, unused, unworn, and not washed. Any products found to be in unacceptable and un-sellable condition will be returned to the customer.

Shipping costs are not refundable.

Please click on the button below (PRINT RETURN/EXCHANGE FORM) to print the return form, include this in the shipping box for return to Fresh Factory. Please use the smallest box possible when returning. Ideally, you should use the same box that the shirt came in. 

Send all returns to:

Fresh Factory Attn: Returns Department

1005 Lougeay Rd.

Pittsburgh PA, 15235